Medical Receptionist / Encoder - Bali, Indonesia

Join Hi-Precision Diagnostics, a leading healthcare provider, as a Medical Receptionist / Encoder in beautiful Bali! We are seeking a detail-oriented and customer-focused professional to manage front-desk operations, patient records, and administrative tasks in our state-of-the-art facilities. As a Medical Receptionist, you'll be the first point of contact for patients, ensuring a seamless and efficient experience. Meanwhile, as an Encoder, you'll play a crucial role in maintaining accurate patient records using our advanced electronic health record system, Epic. This role offers a unique opportunity to grow within a dynamic and supportive team in one of Indonesia's most sought-after destinations.

In this role, you'll handle daily tasks such as scheduling appointments, processing insurance claims, and coordinating with our team of healthcare professionals. You'll also be responsible for maintaining the confidentiality and accuracy of patient information, ensuring compliance with HIPAA regulations. With Hi-Precision Diagnostics, you'll have the chance to make a meaningful impact on patient care while enjoying the beautiful and vibrant culture of Bali.

📋 Tanggung Jawab Pekerjaan

• Manage front-desk operations, including greeting and assisting patients, answering inquiries, and directing patients to the appropriate healthcare providers.
• Schedule appointments and maintain accurate patient records using our electronic health record system, Epic.
• Process insurance claims and handle billing inquiries, ensuring timely and accurate payments.
• Coordinate with healthcare professionals to ensure smooth and efficient patient flow.
• Maintain the confidentiality and accuracy of patient information, ensuring compliance with HIPAA regulations.
• Assist in maintaining a clean and organized reception area, following established protocols and procedures.
• Provide excellent customer service, ensuring patients feel valued and respected.
• Participate in continuous quality improvement initiatives to enhance patient care and operational efficiency.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in a healthcare reception or administrative role.
• Proficient in using electronic health record systems, particularly Epic.
• Strong attention to detail and excellent organizational skills.
• Excellent communication and interpersonal skills, with the ability to work well under pressure.
• Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
• Ability to lift and carry up to 20 pounds.
• Fluency in English, both spoken and written.

🛠️ Keahlian

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